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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Jim Schoenky

March 10, 2023

5  out of  5 rating by Jim Schoenky
"Kris Ragsdale is amazing. Professional, accurate and personable. We switched all of our policies over to State Farm because of her great customer service. 5 Star!"

Jeromy Nixon

March 10, 2023

5  out of  5 rating by Jeromy Nixon
"Melanie was great to work with. She ended up saving me over $200 a month on insurance"

Terry Rouk

March 1, 2023

5  out of  5 rating by Terry Rouk
"Kris helped us understand and proceed with our surprise insurance requirement. She is knowledgeable, pleasant and timely with which to work."

Beth Briggs

February 23, 2023

5  out of  5 rating by Beth Briggs
"Hunter did a fantastic job reviewing my policies and answering questions."

Curtis Garren

February 22, 2023

5  out of  5 rating by Curtis Garren
"Kris Ragsdale is great about taking care of business in a speedy manner."

Joyce Brewer

February 21, 2023

5  out of  5 rating by Joyce Brewer
"I stopped by the office today, Melanie is who helped me. She was very pleasant and very helpful. Melanie took great care of me and my needs. Thank you so much. Looking forward to seeing her again."

KA Young

February 15, 2023

5  out of  5 rating by KA Young
"Hunter was the agent that assisted, with my policy purchases. He was very personable, pleasant and professional. Best of all - he saved me over 50% of the premiums I was paying GougeCo - I mean Geico. He also emphasized that I could contact him, any time, should I have questions or need assistance. Excellent service, Hunter - A+"

Elizabeth M

January 19, 2023

5  out of  5 rating by Elizabeth M
"I had a great experience! Melany helped me with all my questions every step of the way, listened to what I had to say, and helped me get everything done fast and efficiently!Definitely recommend them!"

Steven Caldwell

January 12, 2023

5  out of  5 rating by Steven Caldwell
"I finally decided to review my insurance policies and really glad I did. Kris at Jim’s office did a fantastic job getting us quality insurance at a great rate. Highly recommended!!!"

Patricia Faw

January 12, 2023

5  out of  5 rating by Patricia Faw
"Hunter was very knowledgeable and helpful. He was also so friendly!! I would highly recommend him. I switched from Geico and saved a lot of money!!! Thank you so much Hunter!! Five stars! ⭐️⭐️⭐️⭐️⭐️"

Kailey Henry

January 10, 2023

5  out of  5 rating by Kailey Henry
"Melany was the absolute best! She is so sweet and made everything easy! Definitely recommend!"

Mark C Bitsche

December 14, 2022

5  out of  5 rating by Mark C Bitsche
"Great staff, very friendly and helpful while walking me through the various parameters to setup my home and auto insurance."

Marisela Montes

December 2, 2022

5  out of  5 rating by Marisela Montes
"Melany took awesome care of us !! You all need to go see her to get coverage on y’all’s vehicles !"

Jesse Davis

December 1, 2022

5  out of  5 rating by Jesse Davis
"Melany was GREAT!!! Super helpful for even more discounts once I showed up."

Brittani Walker

December 1, 2022

5  out of  5 rating by Brittani Walker
"Cannot thank Melany Oropeza with Jim Goldsworthy - State Farm Agent enough for her help with helping me get the best rate around for life and car insurance. I was stressing out and she helped me get the best deal and took the stress and worry away! She even helped me on her day off, (I had the flu and was stressed even more.) I cannot stress how nice, patient, understanding, helpful, and informative she was. Go see her for your insurance needs, you will not be disappointed!"

Drue Simmons (LaArgonar13)

November 29, 2022

5  out of  5 rating by Drue Simmons (LaArgonar13)
"We saw Melany and she was very informative and personable. She helped us with adding car insurance, life insurance and renters insurance. Definitely would recommend her!"

Jim Pollard

November 14, 2022

5  out of  5 rating by Jim Pollard
"Dedicated professional office. Kris Ragsdale is a dedicated person."

Jane Pollard

October 27, 2022

5  out of  5 rating by Jane Pollard
"I called and visited with Melany a few weeks ago about getting me a quote for my auto insurance premium. She immediate started asking questions and putting together figures and options. She demonstrated “Servant Leadership” characteristics immediately without hesitation. That was our first conversation. After I asked about premium cost difference if I bundled, she continued providing resources and contacts to help me get the information I needed. At this time I had not indicated to her any commitment other than I was price shopping. I worked with her for over a week and she never hesitated to be kind, knowledgeable and helpful. Today I met with her and changed my auto insurance to State Farm out of Whitesboro and plan to move my home insurance if everything continues to move in the right direction. If you want someone that strives to serve your needs and works for your benefit give her a call. You won’t be disappointed."

Maria Hosay

October 21, 2022

5  out of  5 rating by Maria Hosay
"It was a great experience, Hunter made me feel safe purchasing insurance through state Farm and knowing they will always answer my questions honestly."

Lee Reynolds

October 2, 2022

5  out of  5 rating by Lee Reynolds
"Theresa, Thank you for all your help. You Rock!!! The staff is on point to helping customers. Friendly staff.. Every time I phone the office or drop by office everyone greets me with a smile.."

Misty Wells

September 2, 2022

5  out of  5 rating by Misty Wells
"This team is very responsive and helpful. Answered all of my questions and more. Would highly recommend."

Gabriel Acosta

September 1, 2022

5  out of  5 rating by Gabriel Acosta
"Melany was awesome! She got right to it, took care of business. Couldn’t be happier!"

Berenice Romero

August 24, 2022

5  out of  5 rating by Berenice Romero
"I would just like to say that customer service with Melany Oropeza in the Whitesboro office is amazing! Any time I have questions or need help with anything, she is always ready to help. She makes everything very clear and easy to understand. 10/10 recommend everyone to see Melany in the Whitesboro office!!!"

Vanessa Weber

August 22, 2022

5  out of  5 rating by Vanessa Weber
"Went there today. I needed help with a claim to another insurance company. Theresa was very patient,kind and helpful. The best customer service I have received at any insurance company. I highly recommend their services."

Alene Bear

August 10, 2022

5  out of  5 rating by Alene Bear
"Oh my goodness!! I don’t have enough Pretty words of praise for Melany at Jim goldsworthy State Farm agency She is saving us more than $10,000. Annually on our commercial vehicle insurance GOOD RIDDENCE TO PROGRESSIVE. IT WAS pretty dragged out for the # of vehicles and trailers to insure. PLUS. She cut my Personal car insurance too. I’m paying one third what I was paying to Progressive As I have said, not enough words of praise for her and her agency"